How positive questions work

How Appreciative Inquiry Questions Work, With Robyn Stratton-Berkessel – PS040

How Appreciative Inquiry Questions Work, Episode Overview

Appreciative Inquiry Questions = photo of RobynThis episode is Part II of a two-part show.  Kathy Becker, CEO of the Center for Appreciative Inquiry interviews Robyn Stratton-Berkessel. Both are Appreciative Inquiry Practitioners and professional colleagues. In the previous episode, Part I, Robyn interviews Kathy demonstrating  the Appreciative Inquiry Discovery Interview.  In this episode the roles are reversed and Kathy interviews Robyn.  We demonstrate how Appreciative Inquiry Questions work. Appreciative Inquiry is a positive approach to change which has been used globally for almost 30 years. It seeks to inspire, mobilize, and sustain, employee engagement and collaborations.


It's my great pleasure to be interviewed by Kathy Becker.  As the creator of Positivity Strategist, let me introduce myself.  My name is Robyn Stratton-Berkessel, and I am most grateful that you've come to my website and are listening in to my show.

In a nutshell, I'm an author, a speaker, a podcast host, an app developer, a designer and facilitator, and coach.  My strengths are leading positive change. I partner with executives and teams around the world, designing and delivering high impact and positive change with a focus on co-creating cultures of ownership, inclusion and collaboration.  You can find out more about my journey on my About Page.  If you scroll to the bottom of that page, you'll find out how I was an annoyance factor in my earlier years and the shift I underwent in my life.

High Point Experiences as an Appreciative Inquiry Facilitator

Being interviewed is such a wonderful opportunity to actually experience the work I love – as participants in my workshops do.  Instead of interviewing or facilitating others, I am in the participant's chair.  I have the chance to talk about the work I do from a very special place.  I talk about a high point experience in my career as an Appreciative Inquiry Practitioner.

You’ll hear not only the unfolding story of a high point Appreciative Inquiry experience, but some of behind-the-scenes set-up as well.

Appreciative Inquiry Questions

Below is the generic Appreciative Inquiry Discovery Interview Protocol.

Listen in to the episode to hear the responses to each of these questions and learn much more about the Appreciative Inquiry experience.

1 What has been a high-point experience for you as an Appreciative Inquiry practitioner, when you felt most alive, successful, and effective? Please share your story.

  • What was the situation?
  • Who was involved?
  • What happened?
  • What was the experience like for the client group and you?
  • How did you feel?

2Without being humble, what do you value most about yourself, your work, and how it’s organized?

3What are the core factors that make this work function at its best, when it feels a perfect fit for who you are, and you see how this work impacts your clients.  What are some of those impacts?

4What are three wishes for the future of this work for you as an AI practitioner?

Appreciative Inquiry Case Study - How Appreciative Inquiry Questions WorkBonus Offer: Free Case Study Download

To learn more about this Appreciative Inquiry Summit, please download the full case study co-authored by the client and and the Appreciative Inquiry Practitioner.

You will learn about the entire process from detailed preparation leading up to the summit, the design of the summit, the team work that make it works so powerfully, the project milestones, the participant experience and their outcomes.btn_Download


Delighting Clients

As you listen in, you’ll learn not only about my personal high point experiences doing my work, but also how it impacts everyone involved.  You will hear what happens when people share their stories and feel truly heard. You will hear what outcomes result from the conversations that happen. You will hear how an Appreciative Inquiry Summit is organized.  You will hear how the clients are delighted.

Links Mentioned In This Episode

  • Robyn’s Twitter            

Books Mentioned In This Episode


[amazonjs asin=”0470483164″ locale=”US” title=”Appreciative Inquiry for Collaborative Solutions: 21 Strength-Based Workshops”]

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